Shipping policy
🚚 Shipping Policy
1. Order Processing Time
Hamari team order receive hone ke baad 1–2 business days mein process karti hai. Weekend aur public holidays par orders process nahi hote.
Agar koi delay ho to hum aapko email ya WhatsApp ke zariye inform kar dete hain.
2. Shipping Time
Estimated delivery time location par depend karta hai:
- Within Pakistan: 3–5 business days
- Remote Areas: 5–7 business days
Delivery time courier service par depend karta hai is liye kabhi kabhi delay ho sakta hai.
3. Shipping Charges
Shipping charges checkout page par show ho jate hain.
- Standard shipping charges location aur weight ke mutabiq apply honge.
- Kabhi kabhi hum Free Shipping offer bhi dete hain (special promotions par).
4. Order Tracking
Jab aapka order ship ho jata hai to aapko tracking number mil jata hai jisse aap apna parcel track kar sakte ho.
5. Delivery Issues
Agar parcel delivery mein issue ho jaye (late ho, missing ho, ya damage ho), to please hum se contact karein:
📧 Email: taseerawan066@gmail.com
📱 WhatsApp: +923477550729
Hum aapki help karne ki puri koshish karenge.
6. Incorrect Address
Customer ki zimmedari hoti hai ke correct address provide kare.
Agar galat address ki wajah se parcel return ho jaye to re-shipping charges apply ho sakte hain.
7. Cash on Delivery (COD)
Pakistan mein hum Cash on Delivery (COD) bhi offer karte hain.
Customer parcel receive karte waqt payment karega.
8. Contact Us
Agar shipping policy ke bare mein koi sawal ho to hum se contact karein:
📧 Email: taseerawan066@gmail.com
📱 WhatsApp: +923477550729